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	<title>Work Safety News &#187; innovation</title>
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		<title>Generations of Innovators: How the Age of People Affects Innovation Management</title>
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		<pubDate>Mon, 19 Apr 2010 14:57:16 +0000</pubDate>
		<dc:creator>James A Gardner</dc:creator>
				<category><![CDATA[Human Resources]]></category>
		<category><![CDATA[ageism]]></category>
		<category><![CDATA[Business]]></category>
		<category><![CDATA[innovation]]></category>
		<category><![CDATA[innovation management]]></category>
		<category><![CDATA[innovation strategy]]></category>
		<category><![CDATA[strategy]]></category>

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		<description><![CDATA[In most workplaces, there are three generations of employees to consider.]]></description>
			<content:encoded><![CDATA[<p>In most workplaces, there are three generations of employees to consider.</p>
<p>The first group we&#8217;ll consider are the Traditionalists, those who were born some time before 1965. They are likely, at this stage of their careers, to be extremely influential and senior in their organizations.</p>
<p>The name Traditionalists, though, is applied because this is a group which embodies the sets of values one most often sees amongst the &#8220;old school. They will, most likely, prefer to communicate through structured and rigid hierarchies, and will certainly prefer command-and-control mechanisms in the way they distribute tasks between themselves.</p>
<p>As innovators, this group will normally prefer to solve problems they&#8217;ve been directed to examine, and will usually come up with solutions along trajectories which are well established by their organizations. This, naturally, makes them ideally suited to innovation teams which have elected to follow a Play-Not-2-Lose strategy, and whose primary focus is on incremental innovation.</p>
<p>The second major generation in organizations is known as &#8220;X&#8217;, and can be considered to include all individuals born between 1965 and 1983.</p>
<p>X-ers are quite comfortable in command-and-control environments, but would much rather work in more flexible styles. They believe that individuals should be given a degree of liberty in the kinds of problems and challenges they&#8217;ll solve.</p>
<p>When faced with innovation challenges, X-ers will typically look at other industries who have faced similar situations. Their goal will be to find solutions which have worked elsewhere and which can be applied in their own contexts.</p>
<p>The defining factor in self-perception of an X-er is what they know and where they learned what they know. They use their broadness of experience to drive status in their organizations, in contrast to the Traditionalist group, for whom status is a consequence of tenure.</p>
<p>In most workplaces, the last generation to consider are the &#8220;Y-ers&#8221;. Generation-Y is normally thought to consist of anyone born after 1984, and has a very different approach to work than either of the two generations that preceded it.</p>
<p>Y-ers are a generation which have grown up with digital tools and online collaboration, and they find technology indispensable in any task they undertake. There is very little about command-and-control or hierarchy in a typical Gen-Y organization.</p>
<p>They team naturally, and the leadership role switches amongst them naturally depending on the task at hand. Their digital connections gives them very broad reach to global thinking and insight, and they will generally know much more about the workings of the world outside their organizations than either of the two previous generations.</p>
<p>This broad grasp of the real world makes Gen-Y a very powerful force when a particular innovation problem requires a radical solution. Their broadness of thinking lends itself to out-of-the-box ideas, and their lack of constraint by command-and-control makes it extremely likely they&#8217;ll recognize opportunities that x-ers will write off as &#8220;too risky&#8221; and traditionalists &#8220;impossible&#8221;.</p>
<p>Conversely, Generation-Y will usually not be all that interested in incremental innovation, and when they are forced into it regardless, will tend to dream up very radical approaches when the tried and true way is better. They work well in either Play-2-Win or Play-Not-2-Lose situations, but will prefer the former to the latter.</p>
<p>Managing different generations of workers is an important aspect of <a href="http://www.littleinnovationbook.com">Innovation Management</a>. Much more advice on the topic is available in James Gardner&#8217;s freely available online <a href="http://www.littleinnovationbook.com/managethepeople1.html">Innovation Book</a>.</p>
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		<title>A Great Idea Isn&#8217;t Innovation</title>
		<link>http://www.worksafetynews.com/%/postname%/</link>
		<comments>http://www.worksafetynews.com/%/postname%/#comments</comments>
		<pubDate>Sun, 21 Mar 2010 15:45:35 +0000</pubDate>
		<dc:creator>James A Gardner</dc:creator>
				<category><![CDATA[Human Resources]]></category>
		<category><![CDATA[Business]]></category>
		<category><![CDATA[economics]]></category>
		<category><![CDATA[execution]]></category>
		<category><![CDATA[ideas]]></category>
		<category><![CDATA[innovation]]></category>
		<category><![CDATA[new business development]]></category>
		<category><![CDATA[sales]]></category>
		<category><![CDATA[strategy]]></category>

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		<description><![CDATA[There is no doubt that having fresh, new ideas is one of the important things you have to have if you are creating an innovation effort. With no ideas, after all, there is nothing to work with. But the problem is that almost everyone forgets it takes more than a great idea to create an innovation which is actually valuable.]]></description>
			<content:encoded><![CDATA[<p>There is no doubt that having fresh, new ideas is one of the important things you have to have if you are creating an innovation effort. With no ideas, after all, there is nothing to work with. But the problem is that almost everyone forgets it takes more than a great idea to create an innovation which is actually valuable.</p>
<p>You also need a process of execution that&#8217;s able to turn ideas into real products, services or process improvements. The execution part is where the hard work starts.</p>
<p>Why is it people forget this important detail? The answer is the process of generating ideas is intrinsically creative. It is a fun process, and one gets a feeling of accomplishment just because you&#8217;ve dreamed up something unique. Almost everyone has had the experience of a major brainstorming session that&#8217;s resulted in a full whiteboard: leaving the room, you feel you&#8217;ve accomplished something extraordinary.</p>
<p>Unfortunately, more often than not, nothing else happens. People are so satisfied with their work in the creation part they forget there&#8217;s a lot more to do. Later on, when someone else has come up with the same idea and actually executes on it, there is a feeling of regret as they wonder &#8220;why didn&#8217;t we do that?&#8221;. No-one likes that feeling.</p>
<p>The answer is a systematic focus on execution, and the best way to get that is an innovation program. An innovation program allows creative people to focus on ideas, whilst taking away the detail steps of turning those ideas into something practicable. Creating an innovation program isn&#8217;t necessarily simple, but it is an investment that reaps significant and sustained rewards over time. And it is an investment many companies are making these days in order to ensure they remain competitive.</p>
<p>Have you got a <a href="http://www.littleinnovationbook.com/threebiginnovata.html">great idea</a>? Lots of great ideas? If you want to actually do something with them, you should consider an innovation program. James Gardner&#8217;s free online <a href="http://www.littleinnovationbook.com/">innovation book</a> will guide you on starting. Click here to get your own <a href='http://www.uberarticles.com/home.php?id=2288530&amp;p=29914'>unique version of this article</a> with free reprint rights.</p>
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		<title>Measuring your Innovation Effort</title>
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		<pubDate>Wed, 17 Mar 2010 18:10:31 +0000</pubDate>
		<dc:creator>James A Gardner</dc:creator>
				<category><![CDATA[Human Resources]]></category>
		<category><![CDATA[Business]]></category>
		<category><![CDATA[capital]]></category>
		<category><![CDATA[economics]]></category>
		<category><![CDATA[innovation]]></category>
		<category><![CDATA[innovation metrics]]></category>
		<category><![CDATA[innovation team]]></category>
		<category><![CDATA[management]]></category>
		<category><![CDATA[strategy]]></category>
		<category><![CDATA[teams]]></category>

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		<description><![CDATA[What metrics do you use you measure the results of your innovation team? Do you count the number of new ideas they have collected? How about the number of new ideas they have generated or the number of new product introductions they have been responsible for?]]></description>
			<content:encoded><![CDATA[<p>What metrics do you use you measure the results of your innovation team? Do you count the number of new ideas they have collected? How about the number of new ideas they have generated or the number of new product introductions they have been responsible for?</p>
<p>These are all useful measures, but don&#8217;t necessarily reflect anything that will justify the existence of an innovation team. There is only one thing that will do that: a connection to financial results. And the results need to prove that innovation is a very special investment. One, in fact, that is better than any other available.</p>
<p>This will be true whether the innovation team is in the public sector (with a financial measure around cost saving) or the private one (with an additional financial measure around revenue production).</p>
<p>The financial barrier through which innovators much push is full recovery of their investment costs, plus an additional margin which demonstrates they are the best investment opportunity available to an organisation.</p>
<p>For example, examine the scenario when an organisation can choose to invest in, say, a Lean programme. Or, on the other hand, it can invest in an innovation effort. Inagine the Lean initiative results in a least a 20% return as bloated processes are thinned down an efficiencies are found.</p>
<p>So innovators, then, must make at least 20% on their efforts if they want to get funding. Considering the fact that a Lean programme will likely be more certain (i.e., there will have less risk in achieving returns than for innovators, who will have to deal with a failure rate of, maybe, 80% on what they do), innovation really needs to do better than 20%.</p>
<p>This is fundamental capital pricing. The more risky the investment, the better the return must be to justify it in the first place.</p>
<p>What steps should you take to measure your <a href="http://www.littleinnovationbook.com/rulefour19.html">innovation program</a>? James A Gardner has created a free online book with real-world advice on <a href="http://www.littleinnovationbook.com/rulefour19.html">innovation metrics</a>.</p>
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		<title>Thinking of A Central Innovation Team?</title>
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		<pubDate>Tue, 16 Mar 2010 14:02:25 +0000</pubDate>
		<dc:creator>Dr. James Gardner</dc:creator>
				<category><![CDATA[Human Resources]]></category>
		<category><![CDATA[Business]]></category>
		<category><![CDATA[economics]]></category>
		<category><![CDATA[information technology]]></category>
		<category><![CDATA[innovation]]></category>
		<category><![CDATA[innovation team]]></category>
		<category><![CDATA[management]]></category>
		<category><![CDATA[strategy]]></category>
		<category><![CDATA[success]]></category>

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		<description><![CDATA[Central innovation teams are a model well adopted in many industries, from Pharmaceuticals, where research and development budgets tends to be held by large business units dedicated to the purpose, to Banking, where there are likely to be a few smaller New Product Development teams. Even in Government, there's increasing reliance on central innovation teams to drive efficiencies and cost savings.]]></description>
			<content:encoded><![CDATA[<p>Central innovation teams are a model well adopted in many industries, from Pharmaceuticals, where research and development budgets tends to be held by large business units dedicated to the purpose, to Banking, where there are likely to be a few smaller New Product Development teams. Even in Government, there&#8217;s increasing reliance on central innovation teams to drive efficiencies and cost savings.</p>
<p>Understanding the reason is not difficult. Central teams are simple to establish, and very easy to measure compared to alternatives which rely on an &#8220;innovation culture&#8221;. It is easy to point to such teams and say &#8220;here is how we do innovation&#8221;. These are teams which make executives feel good about their innovation efforts, because when you can nominate specific individuals and assign accountability, you know things are being done.</p>
<p>In the central team model, it is usually the innovation team that decides what and when innovations will be progressed. They will have an investment budget of some kind, and will be accountable for driving forward the innovation agenda. If they are any good at all, they will agree to a big financial return number which will justify the investments they have decided to make.</p>
<p>There is, however, a problem with a central innovation team that does everything. The problem is that in order to get more innovation, you are forced to add more people. In other words, central innovation teams do not scale well.</p>
<p>For most new things, the difference in effort required to get an organisation to do something radical, versus something a little more incremental isn&#8217;t all that great. You still have to do all the influencing, the management of politics, and of course, the finding of the money.</p>
<p>Incremental innovation, though it tends to be relatively risk free, doesn&#8217;t really make big returns on a case by case basis. This means that innovation teams have to do a lot of simultaneous innovation before they can make a sizeable difference. With a central team, the fact is that a single incremental innovation will likely not pay for the time of the innovators.</p>
<p>By contrast, radical innovation has much better returns, though the risk level is much, much higher. For innovation teams, this makes it seem sensible to spend their time on radical projects. The rationale is easy to justify: do incremental innovations and never break even ever, or at least have the chance to break even if you do radical.</p>
<p>What&#8217;s really needed, here, is a balanced portfolio approach coupled with significant inputs from customers and employees. That&#8217;s why participatory innovation, supported by a central team, is usually the best approach to making innovation work in large organisations.</p>
<p>Are you considering an <a href="http://www.littleinnovationbook.com">innovation</a> effort? If so, you&#8217;ll want to access the data from James Gardner&#8217;s free online innovation ebook when implementing your <a href="http://www.littleinnovationbook.com/rulethree16.html">innovation team</a>.</p>
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		<title>The Positive Impact Of Employee Schedule Software</title>
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		<pubDate>Mon, 15 Mar 2010 10:16:42 +0000</pubDate>
		<dc:creator>Adriana Noton</dc:creator>
				<category><![CDATA[Human Resources]]></category>
		<category><![CDATA[admin]]></category>
		<category><![CDATA[communications]]></category>
		<category><![CDATA[employees]]></category>
		<category><![CDATA[employment]]></category>
		<category><![CDATA[innovation]]></category>
		<category><![CDATA[office]]></category>
		<category><![CDATA[research]]></category>
		<category><![CDATA[resources]]></category>
		<category><![CDATA[software]]></category>
		<category><![CDATA[time]]></category>
		<category><![CDATA[Work]]></category>

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		<description><![CDATA[If there are a lot of different schedules in your workplace, consider the use of employee schedule software. This type of software comes in numerous titles and can be used in many different ways to make scheduling easy. If you think that this may be a help to you in your business or work area, consider some of the following.]]></description>
			<content:encoded><![CDATA[<p>If there are a lot of different schedules in your workplace, consider the use of employee schedule software. This type of software comes in numerous titles and can be used in many different ways to make scheduling easy. If you think that this may be a help to you in your business or work area, consider some of the following.</p>
<p>Software such as this can be popular with both employers and employees themselves. Employers can use this to organize employee schedules in their workforce. As a result, it can make changing and arranging shifts much more convenient and easy than it was before. You can also configure shifts for multiple employees or make changes as needed. Making the software available to employees allows everyone to be aware of their schedule change.</p>
<p>Because of this, adding shifts or picking them up as an employee can be more convenient as well. Employees may prefer logging into software or on software equipped sites to access their schedule whenever they want. This is better than the alternative of having to call into work to discover what shifts are available or what their schedule is for the week. There is also no concern for losing printed schedules or missing voice mails about shifts.</p>
<p>Using the <a target='_blank' href="http://www.skedx.com/">employee schedule software</a> can improve your ability to keep track of any hours and days that you or your employees have worked as well. If you need to keep track of information for documentation in your workplace, this can be a good way of organizing those statistics. It can also be useful to employees that have to take care of their time sheets or other paperwork.</p>
<p>The price for software systems such as this usually then varies depending on the software style and uses itself. Usually the employer will take care of this cost. However, if the work requires that the employee also needs the same software for use, then sometimes the cost may also be applied to the employees as well. It depends on the work policy of the company or business.</p>
<p>Since there are many variations of software, it is important to consider the options that are available. Researching different types and realizing the strong points and assets of each can help you to narrow your choices. More specifically, once this has been done, software costs can be compared for the best value.</p>
<p>In general, the use of this style of software can greatly benefit both workers and their employers. It allows both to organize their schedules more clearly and effectively. In this scenario, there is likely to be less confusion about shifts and their times, and days in the schedule are less likely to be missed.</p>
<p>This is basic information regarding the use of employee schedule software. If this seems like an option you may be interested in for your business, you should research the different styles that are available. Consider what your scheduling needs are and try to find a software title that will best suit those needs ultimately.</p>
<p>This <a href="http://www.skedx.com/">online employee scheduling</a> software is an efficient and innovative method for managing your human resources. The interactive <a href="http://www.skedx.com/">employee schedule maker</a> allows you to organize the available employees, times, and back-up resources at the convenience of your fingertips.</p>
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		<title>Leading Innovation: The Hiring Decision</title>
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		<pubDate>Thu, 11 Mar 2010 14:27:11 +0000</pubDate>
		<dc:creator>James A Gardner</dc:creator>
				<category><![CDATA[Human Resources]]></category>
		<category><![CDATA[Business]]></category>
		<category><![CDATA[economics]]></category>
		<category><![CDATA[firing]]></category>
		<category><![CDATA[hiring]]></category>
		<category><![CDATA[innovation]]></category>
		<category><![CDATA[innovation leader]]></category>
		<category><![CDATA[innovation strategy]]></category>
		<category><![CDATA[management]]></category>
		<category><![CDATA[strategy]]></category>

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		<description><![CDATA[A key question to be resolved at the start of an innovation effort is who to hire to lead.]]></description>
			<content:encoded><![CDATA[<p>A key question to be resolved at the start of an innovation effort is who to hire to lead.</p>
<p>This is an especially important decision, because whether you&#8217;ve determined to have a central innovation team or a distributed one that builds an innovation culture, everything that happens will be dependent on what mentality the leader brings to the table.</p>
<p>One option is to put an entrepreneur in charge: an individual with proven capacity to being small ventures and run them to success. The kind of person who knows everything necessary to run an enterprise on a shoestring and can match limited resources to big problems. This is a leader who has proved they have what it takes to turn individual ideas into something valuable.</p>
<p>Or, instead, do you hire someone with lots of experience managing a portfolio of projects, who knows how to start-stop-continue things, but doesn&#8217;t have much depth in the intricacies of making individual projects successful? Someone who&#8217;s more like an investor than a project manager?</p>
<p>Most people, given the choice would go for the former. It is the easy choice to make: choose someone you know will at least make a few things they choose to focus on succeed.</p>
<p>Unfortunately, this is not always the best choice.</p>
<p>Innovation leaders who are entrepreneurial will be highly motivated to make their pet projects successful no matter the cost. This, after all, is the way they got to be leaders in the first place. They take good ideas and through personal heroics, make them into something worthwhile. Often, their whole careers have been based on a few lucky successes.</p>
<p>Individual heroics are one thing, but the fact of the matter is most innovation projects fail for one reason or other. This happens despite the amount of effort applied. Entrepreneurs accept this intuitively, so they cancel a projects which don&#8217;t seem to be progressing well. They live in the hope that their next project will be a hit.</p>
<p>For innovators in corporate situations, though, this is a very bad strategy. Innovation teams usually last about 18 months before they are disbanded, so doing things in a sequential order means time runs out way before there are decent results. The implication is that hiring someone with an investment mentality, rather than an entrepreneur, is usually sensible.</p>
<p>Investors have an intuitive understanding of the fact that the real name of the game in innovation is avoiding concentrations of risk to get to a predictable return. Usually, that means a light touch on a large number of simultaneous innovations, rather than a deep concentration on a few.</p>
<p>Is this the time you start an <a href="http://www.littleinnovationbook.com">innovation program</a> and are mulling over your hiring decisions? James Gardner&#8217;s free online resource has genuine advice on how to hire an <a href="http://www.littleinnovationbook.com/rulethree16.html">innovation leader</a>.</p>
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		<title>The Terrible Innovators &#8211; People You Don&#8217;t Want Working For You</title>
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		<pubDate>Fri, 05 Mar 2010 23:10:08 +0000</pubDate>
		<dc:creator>James A Gardner</dc:creator>
				<category><![CDATA[Uncategorized]]></category>
		<category><![CDATA[Human Resources]]></category>
		<category><![CDATA[innovation]]></category>
		<category><![CDATA[innovation program]]></category>
		<category><![CDATA[management]]></category>
		<category><![CDATA[marketing]]></category>

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		<description><![CDATA[If you've made the decision to start an innovation programme, you'll likely spend a significant amount of time hiring people who will be responsible for driving new things forward.]]></description>
			<content:encoded><![CDATA[<p>If you&#8217;ve made the decision to start an innovation programme, you&#8217;ll likely spend a significant amount of time hiring people who will be responsible for driving new things forward.</p>
<p>Often, though, innovation leaders make poor choices when hiring staff. This is because they hire people whom they think will be great at innovating, but who actually turn out very little that drives new services and products.</p>
<p>Research suggests there are some key failure-inducing individuals you can watch out for. Here are the main ones you&#8217;d be better off avoiding:</p>
<p>The Gadgeteer. A gadget is something very interesting to an innovator. It seems, on the one hand, to be a fantastic addition to any innovation portfolio, so long as it is sold correctly to stakeholders. On the other, though, there is almost always no way to tie whatever-it-is back to any business problem. This is the key trait of the Gadgeteer &#8211; they pursue shiny new things without any linkage to any business problem that needs solving.</p>
<p>The CowBoy. This is the innovator so committed to their specific innovations, they&#8217;ll allow nothing to stand between them and success. They chase anything and everything needed to make new things happen, and they do it no matter what stands in their way. This seems like a good characteristic for an innovator, but in reality it is very short sighted. Cowboys may get one innovation accepted, but they will have significant difficulty getting the second and later ones out the door. They will have burned too many bridges getting their first success. The danger of the CowBoy is they are detrimental to the long term success of an innovation programme.</p>
<p>The Defeatist. Hiring a Defeatist isn&#8217;t damaging to an innovation programme, excepting that it wastes headcount. Defeatists will sit around all day and achieve nothing, and here is the reason: they look at new things through eyes which focus on the monumental challenges in making change, without accepting the positive benefits of doing so. Their response to anything innovative is &#8220;that&#8217;s too innovative for us&#8221; or &#8220;we&#8217;re not ready for that yet&#8221;. But the underlying reason for all this prevarication is the Defeatist doesn&#8217;t have enough influence to make things happen, and doesn&#8217;t want to admit it.</p>
<p>The Consultant. The opposite of Gadgeteers, Consultant-Innovators spend all their time focussing on the business problem. They concentrate so hard on defining it they never get to a solution. Consultant-Innovators spend all their time generating reports and requirements documents, and very little on defining innovative responses.</p>
<p>The Talker. A superlative communicator, you can put a Talker on a stage with a crowd, and you&#8217;ll get an energising result. The Talker is also a magic network and can get meetings with anyone. However, despite all this, nothing much ever happens, because the Talker doesn&#8217;t do execution.</p>
<p>The Lone Ranger. Lone Rangers are innovators who prefer to work alone. They like to have everything under their personal control, cannot bear to delegate any work to anyone, and need to be personally involved in every single, little detail of their innovations.They imagine they, and they alone, are all it will take to get an innovation out the door. They engage in individual heroics to make try to move things along, but usually fail to deliver much because almost all innovations require a team of people to actually get things to happen.</p>
<p>The second you determine you have a terrible innovator in your team, you should remove them. If they can&#8217;t be fired for some reason, you need to sideline them quickly, because they have a powerfully negative effect on an innovation programme. Of course, the best course would be to avoid hiring them in the first place.</p>
<p>In the end, the challenge of starting an innovation programme is big enough by itself. You don&#8217;t need Terrible Innovators around to make it harder.</p>
<p>If you&#8217;re managing an <a href='http://www.futureproofbank.com'>innovation programme</a>, check out www.futureproofbank.com to find detailed excerpts on the <a href='http://www.futureproofbank.com/terribleinnovato.html'>Terrible Innovators</a>.</p>
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